UrgentMate ("we", "our", "us") provides a platform connecting customers with tradespeople for urgent repair services.
- Name, email, and phone number
- Location data for job matching
- Job details and service requests
- Payment information (processed securely via Stripe)
- Communication between users
- Device and usage data
- To provide and operate the service
- To match customers with tradespeople
- To process payments
- To improve the platform
- To provide customer support
We do not sell user data. Data may be shared with:
- Service providers (e.g. Stripe for payments)
- Tradespeople fulfilling jobs
All data is transmitted securely using encryption.
User Rights:
Users may request deletion of their data by contacting support.
admin@urgentmate.com.au